Customer Care Agents works in IT contact centres and provide support to the sales division of their organization through their customer care activities.
Job Related Skills, Interests and Values
What Preparation and Training Do You Need?
What's Your Future as a Information Technology - Contact Centre Customer Care Agent (643E)?
Apprentice wage increases with skill and experience. Fully qualified agents can earn from minimum wage up to $24.00 per hour, depending on the geographic location.
Customer Care Agent – Information Technology Contact Centre (643E)
|Do you have strong verbal and written communication skills in both French and English?|
|Do you have excellent organizational and time management skills?|
|Do you have basic computer skills? Have you performed diagnostics and technical support before?|
|Are you able to follow Health & Safety guidelines?|
|Are you able to stand or sit for long periods of time?|
|Are you flexible when it comes to your work schedule?|
|Do you have a high degree of self-motivation?|
If you checked YES to the majority of these questions, a career as Customer Care Agent – Information Technology Contact Centre (643E) may be for you!
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