10 Key Retention Factors

Number Four: Communication

Apprentices want to be given feedback, but not just when there are problems. A minute's explanation could save hours of re-work, and remember, they are not mind readers. Communication of clear directions and expectations increase apprentice productivity and enhance the workplace environment. Verbal abuse by an employer was one of the most significant complaints by apprentices.

  • Schedule regular opportunities for communication between management or supervisors and apprentices
  • Take the time to clearly explain jobs and answer the apprentices' questions
  • Inform apprentices about the policies, procedures and general goals of the business
  • Remember that verbal abuse can stifle initiative and loyalty