What does an Information Technology Hardware Technician Do?

Information Technology Hardware Technicians (634B) support clients in the use of computer applications and operating systems, install hardware, software, and network components, and troubleshoot information systems.

Job Related Skills, Interests and Values

  • assembles microcomputer systems from components.
  • troubleshoots and repairs microcomputer hardware.
  • upgrades components and peripherals in microcomputer hardware.
  • configures and optimizes a microcomputer system.
  • installs and operating system and application software.
  • maintains required documentation.
  • researches problems and investigates new software products.

Additional information on training standards for this particular trades in the Service sector may be found on the Ontario College of Trades (OCOT) website at: http://www.collegeoftrades.ca/wp-content/uploads/TS_IT_Hardware_Technician_634B_EN.pdf

What Preparation and Training Do You Need?

To become an Information Technology Hardware Technician, you must complete Grade 12 with your secondary school diploma before entering an apprenticeship program of 6,420 hours duration.  An additional 2 blocks of schooling is required: one 12 week and one 9 week in-school.  You must also successfully complete the required examinations and hours of employment in order to be awarded a Certificate of Apprenticeship (C of A). This is the minimum to be apprenticed in this trade under the (OCTAA) Ontario College of Trades Apprenticeship Act (2009). Please note that minimum entry requirements to this and other trades are currently under review by the Ontario College of Trades.

What’s Your Future as an Information Technology Hardware Technician?

Most workers in this trade work full-time, and can work for a specific company or school, computer repair shop, or a large institution like a hospital or government agency.  Those who complete apprenticeships in this trade will be well prepared to become a supervisor for a new apprentice, or to assume a management role in their workplace. 

Wage Rate

  • As an apprentice you would start at a wage rate less than that of a journeyperson
  • This rate gradually increases as you gain in competency 
  • Fully qualified I.T. Hardware Technicians would likely earn $30,000 per year or more, and some employers may offer benefits and opportunities for overtime.


Ask Yourself: Is working as an Information Technology Hardware Technician for You?

Can you demonstrate proper keyboarding technique?

Yes      No

Are you familiar with  various computer peripherals and the differences between them?

Yes      No

Do you enjoy figuring out what’s wrong with something, and then fixing it?

Yes      No

Can you write complicated information clearly and legibly?

Yes      No

Do you able to develop a plan to deal with daily time demands?

Yes      No

Can you isolate the cause of a computer error and then find the solution?

Yes      No

If you answered Yes to most of these questions, a career as an Information Technology Hardware Technician may be for you!

You may also want to explore other careers that require similar interests and skills, such as:

  • Information Technology Network Technician
  • Inside Sales Agent (I.T. Contact Centre)
  • Customer Care Agent (I.T. Contact Centre)


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